Publix Specialty Pharmacy Prescriber focus

Publix Specialty Pharmacy

Publix Specialty Pharmacy logo

Partnering With Prescribers

We know that it isn’t always an easy or smooth transition when patients are first introduced to new therapies and medications. That’s why we’re here to care for your patients completely, and offer our full support throughout their journey with the specialty pharmacy process.

Our process is streamlined to take the burden off of you and your staff and ensure that your patients get the prescriptions they need. We work directly with you and your patients’ insurance companies on prior authorizations, and we work to find funding sources to help lower co-pay costs. Your patients will also receive ongoing clinical support from the Publix Specialty Pharmacy team through follow-up calls and refill reminders to provide any assistance needed.

Comprehensive Care

Comprehensive Care

  • We’ll ensure that patients receive everything necessary to start their therapy, including starter kits, sharps containers, and educational materials, as applicable.
  • In addition to specialty prescriptions, our patient care team will help patients manage their full list of medications.
  • The specialty pharmacy staff goes above and beyond providing medication. Our licensed, registered dietitian nutritionists provide nutritional information and tips to help our customers eat well.
  • Our pharmacists are specially trained and dedicated to help the patient along their journey with many extra services, such as free medications, point of care testing, immunizations, healthy living workshops, and more.
Medication Adherence

Medication Adherence and Lower Abandonment Rates

We know that medication adherence is important, and there are many reasons why patients may not take their medication as prescribed:

  • 42% Forget: Our patient care team performs onboarding and follow-up calls.
  • 34% Ran Out: We can auto-refill patients’ prescriptions or sync all of their medications to refill at the same time.
  • 22% Tried to Save Money: We provide prior authorization and co-pay card programs that seek to lower the out-of-pocket costs for patients.
  • 21% Experienced Side Effects: We’ll review the patient’s full medication portfolio, inquire about their diet, and recommend that their prescriber find an alternate therapy.

Source: National Report Card on Medication Adherence, National Community Pharmacists Association, 2013

Publix Advantage

The Publix Advantage

  • Our pharmacists work directly with our specialty pharmacy to move specialty medications to our closed-door facility to make it a seamless process for our patients.
  • Each pharmacy can access your patient’s complete prescription record, which improves safety as well as convenience.

The Publix Pharmacy helps find solutions to eliminate noncompliance and ensure adherence, including:

Getting Started

Prior Authorizations: We contract with most insurance plans and will facilitate all aspects with you and the provider to obtain approval for specialty prescriptions.

Co-pay Assistance: We will maintain an ongoing dialogue with manufacturers and foundation organizations in order to help lower patient co-pays.

Onboarding: Our Publix Specialty Pharmacy support team will conduct patient onboarding calls and new-to-therapy counseling to ensure that patients get off to a good start on their medication.

Ongoing Support

Clinical Support: Our Publix Specialty Pharmacy support team will provide ongoing telephone-based support to ensure patients’ ongoing success with their therapy.

Convenient Refills: We offer prescription alignment with our Auto-Refill and Sync Your Refills® programs.

Navigate Our Network

With nearly 1,000 pharmacies across six states and a name you already know and trust, we have a vast network of professionals dedicated to going the extra mile for our customers and patients.

Find a Publix Pharmacy near you.

Contact Us!

If you're a Prescriber, Manufacturer, or Payor fill in your contact information, and we’ll be in touch soon.

If you’re a Patient, click here.

Call: 855-RxPublix

Fax: 863-413-5723

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