Comprehensive Care

• We’ll ensure that patients receive everything necessary to start their therapy, including starter kits, sharps containers, and educational materials, as applicable.
• In addition to specialty prescriptions, our patient care team will help patients manage their full list of medications.
• The specialty pharmacy staff goes above and beyond providing medication. Our licensed, registered dietitian nutritionists provide nutritional information and tips to help our customers eat well.
• Our network of retail pharmacies has many extra services to offer such as free medications, point of care testing, immunizations, healthy living workshops, and more.

Medication Adherence and Lower Abandonment Rates

We know that medication adherence is important, and there are many reasons why patients may not take their medication as prescribed:

• 42% Forget: Our patient care team performs onboarding and follow-up calls.
• 34% Ran Out: We can auto-refill patients’ prescriptions or sync all of their medications to refill at the same time.
• 22% Tried to Save Money: We provide prior authorization and co-pay card programs that seek to lower the out-of-pocket costs for patients.
• 21% Experienced Side Effects: We’ll review the patient’s full medication portfolio, inquire about their diet, and recommend that their prescriber find an alternate therapy.

Source: National Report Card on Medication Adherence, National Community Pharmacists Association, 2013