Manufacturers | Publix Specialty Pharmacy

Here to Help

Partnering with a pharmacy that has the proper infrastructure in place to reduce patient abandonment rates, drive medication adherence, and report dispensing data just makes sense. Add award-winning customer service, and you have a solid team on your side.

Our Publix Pharmacy specialty support team ensures that patients get off to a great start on their medication and coordinates ongoing clinical care through follow-up calls so that patients take their medications as prescribed and receive the care and benefits they deserve.

Custom Therapy Programs

Custom Programs:

We’re not like many other specialty pharmacies—we understand that each program is unique and that a one-size-fits-all model doesn’t always work. That’s why we’re dedicated to customizing a program that suits your needs. Our network of retail pharmacies can provide face-to-face counseling sessions as needed, such as injectable medication training, and we can provide customized reporting and feedback.
Patients can take advantage of a specialty pharmacy that provides dietitian services and is aligned with retail grocery and wellness initiatives for their convenience.
And remember, as a grocery store, Publix is dedicated to providing nutrition information through our licensed, registered dieticians, to help patients improve their overall health through better food choices.

Ancillary Items:

We’ll work with you to ensure that patients receive everything they need to start therapy, including starter kits, educational materials, information about your available support programs, and any other ancillary items that might be needed, such as sharps containers.

Custom Data Reporting

Receive custom reporting on:

Patient medication adherence
Refill frequency
Any reported side effects
Ad hoc reports

The Publix Advantage

Our pharmacists help the patient along their medication journey with face-to-face therapy consultations and can even route complex medications to our closed-door specialty pharmacy facility, making for a smooth and easy transition for the patient.
Each pharmacy can access your patient’s complete prescription record, which improves safety as well as convenience.

Medication Adherence and Lower Abandonment Rates

We know that medication adherence is important, and there are many reasons why patients may not take their medication as prescribed:

42% Forget: Our patient care team performs onboarding and follow-up calls.
34% Ran Out: We can auto-refill patients’ prescriptions or sync all of their medications to refill at the same time.
22% Tried to Save Money: We provide prior authorization and co-pay card programs that seek to lower the out-of-pocket costs for patients.
21% Experienced Side Effects: We’ll review the patient’s full medication portfolio, inquire about their diet, and recommend that their prescriber find an alternate therapy.

Source: National Report Card on Medication Adherence, National Community Pharmacists Association, 2013

The Publix Pharmacy helps find solutions to eliminate noncompliance and ensure adherence, including:

Getting Started

Prior Authorizations: We will work with prescribers and you to facilitate this process in an efficient and timely manner.

Co-pay Assistance: We will work with you to provide information to patients regarding co-pay assistance programs available to help lower co-pays.

Onboarding: Our Publix Specialty Pharmacy support team will conduct patient onboarding calls and new-to-therapy counseling to ensure that patients get off to a good start on their medication.

Ongoing Support

Clinical Support: Our Publix Specialty Pharmacy support team will provide telephone-based support to ensure patients’ ongoing success with their therapy.

Convenient Refills: We offer prescription alignment with our Auto-Refill and Sync Your Refills® programs.

Publix Specialty Pharmacy